your Questions

How safe and secure is shopping on your site?

Your details are extremely safe when you shop with us. Except for giving address to delivery companies we NEVER share your details with third parties. All payment details are done via a secure payment provider.

Do your products contain nickel?

Our product comply with the EU Nickel Directive which is aimed to control the amount of nickel that comes in contact with the skin

Are all your items hallmarked and if not why not?

The short answer is, we buy all our Gold/Sterling Sliver items from reputable suppliers several of whom we have been doing business with for many years. UK law requires items described as Gold/Sterling Silver to carry a hallmark if they weigh more than Gold 1.0g / Silver 7.78g. Many of our items weigh far less than this and as a result are not required to be hallmarked. However, many of the items that we sell (for example Sterling Silver earrings) are hallmarked 925.

Click here for Hallmarking Notice
Click here for Hallmarking Act 1973

Do you have a minimum order value?

You can order as much or as little as you like!

How long will it take to dispatch my order?

We aim to dispatch ordered with 48hrs of receipt (excluding Saturday, Sundays and Bank Holidays). Most orders will be sent via Royal Mail 1st Class (unless otherwise requested).